How to Choose a Commercial Cleaning Service

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One would think choosing a commercial cleaning plan to maintain their facility would be a relatively easy task. Most maintenance managers of facilities, in charge of overseeing the cleanliness and health of these building, know this isn't as simple as it sounds. The facility and its needs dictate the skills required. The appearance of the facility plays a large role from the success of the business, whether it is a supermarket, retail store or even a hospital. A dirty appearance makes a bad impression! With cleaning being an $80 billion dollar industry, it comes with an extensive list of commercial cleaning services, many of which have decided to franchise. They range from small, mid-size and huge, and all have their own menu of services to offer. So, what are some things to look for when making a determination?

Let's start with the facility and size. Based on the kind of business and sized your facility helps limit the list of commercial cleaning services to look into. Do you have multiple locations requiring service? Next, decide on the services you need; the sort of surface(s) that ought to be cleaned, and what kind of frequency do you need? Lastly, decide on your financial budget. Once this list is within place it is time to start interviews process. Write down all your questions.

For a mid-size to large facility you'll find most likely more than one area or kind of areas to be cleaned. Whether it be a supermarket, retail space, school, hospital or possibly a warehouse, every place has floors to be cleaned and maintained. But what sort of surface is it? Is it ceramic, vinyl, concrete, carpet? Remember the windows. Should it be a supermarket you may require department cleaning, like meat rooms, bakery, deli & hot foods, etc... Could it be a hospital? Hospitals and schools their very own level of "clean" to maintain, with strict rules, regulations and operations to be followed. Choosing a larger commercial cleaning service who comes with a diverse menu of services has to be your best choice. Make sure to supplment your list commercial cleaning service franchises, because they tend to always provide services you will more than likely require and can provide these to multiple locations in case you need this.

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Here are a couple important questions to help you produce your decision on the selecting the best cleaning service:

1. What services can they specialize in?

2. Is he a franchise company? Would they service multiple locations as appropriate?

3. Do they have the man-power to complete the services you require?

4. What's their experience?

5. What sorts of cleaning products can they use? and why?

6. What types of clients do they currently provide services for? Internet site experience with other businesses like yours?

7. Are they using references? A commercial cleaners who will give you a minimum of 3 references of current clients also is a strong indication this provider is confident of their abilities to provide the skills you need and in how we deserve to have your facility look.

You would like to look for a well rounded commercial cleaning service that includes a proven track record of retaining its clients. In the end you don't want to have to keep repeating the hiring processing. Evaluate the answers to these questions carefully to help narrow your listing of possible cleaning services to choose from. Before making your final selection there are a few additional items just as important in the decision making process.


Will the company have liability insurance and is it adequate enough to protect you against any liability claim because of the cleaning? Do they maintain worker's compensation insurance for their workers? Most states require renters insurance. Don't just take the cleaning company's word stating they've insurance. Many companies do not carry insurance, or only have a minimal amount. Have a copy of their insurance certificate. In the event you hire them insist upon being added as being a certificate holder and other insured, so you are updated with an all new certificate when it expires or if the policy is cancelled.

Every reputable commercial cleaning service will likely be happy to provide evidence insurance. Choose a commercial cleaning service which has insurance to protect you and your commercial facility in the case of damage to your property and trouble for the cleaners when they're on your property.

Cleaning Products & Equipment:

For the Protection before you hire the commercial cleaning service have the facility to find out the things they plan to use on the various surfaces. Many inexperienced commercial cleaners utilize wrong products or use the right products improperly. Some in-experienced cleaners use the wrong equipment. This could cause permanent damage or stains for your property. A reputable and experienced company will gladly invest time to tour your facility, see the work which should be done and even help you in developing a schedule to maintain the facility clean and shiny.

Cleaning Checklist:

Ask the commercial cleaning service to get a cleaning checklist which will list all the services performed for each cleaning. This guide or "work order" should be signed by management to ensure the commercial cleaning contractor to submit billing. This insures you will simply pay for services that were provided to your satisfaction.

Pricing Structure:

Ask the commercial cleaning service for pricing structure not only for your services you will require regularly also for any incidental services which might arise during your contract with them. So they are cleaning your floors 3 times a week? But, what if something occurs to need a strip and wax with the floor area? Simply how much will that cost? A good commercial cleaning service understands budgets and may understand your need to know, if not a solid dollar amount for the types of services necessary or that might become necessary.

Lastly, policies. Ask to view the companies policies on kinds of payment they accept, their cancellation policy and if they offer a guarantee.

Deciding on a commercial cleaning service doesn't need to become a time consuming task if you are using the information from this article like a tool to assist you to make a choice. A commercial cleaning service that can the time to answer all of your questions, who takes enough time to survey the facility and has a thorough familiarity with the services to be performed is much more likely to meet and many likely will exceed your expectations!